Right of revocation

Consumers are entitled to the right of revocation according to the following conditions, whereby the consumer is any natural person entering into a legal transaction for a purpose that can be attributed neither to a commercial nor a self-employed occupational activity:



Instructions in revocation

You have the right to revoke from the contract, without stating any reason, within fourteen days.

The deadline for a revocation amounts to fourteen days from the date on which you or a third party nominated by you, which is not the forwarder or carrier, takes or has taken possession of the last goods.

To exercise your right of revocation, you should contact us (moreco GmbH, Urbanstr. 71, 10967 Berlin (Germany), E-Mail: wecare@moreco.com, Telefon: +49 30 / 403 645 040 ) mittels einer eindeutigen Erklärung (z. B. per Brief oder E-Mail) and inform us by means of a clear statement (e.g. by letter or e-mail) about your decision to revocate from this contract. You may use the revocation form attached for this purpose; however, it is not obligatory to do so.

In order to uphold the revocation deadline, it is sufficient to send a message informing the application of the right of revocation before the revocation deadline expires.


Consequences of revocation

If you revoke from this contract, we will reimburse all payments we receive from you, including delivery costs, and refund your money within 14 days of receiving notice from you that you wish to revoke from the contract. For this refund we use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. We may withhold the reimbursement until we have received the returned goods back or until you have demonstrated that you have returned the goods, depending on, whichever is the earlier.

You must return the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to the following address:

Moreco, c/o Ingram Micro Services GmbH
Am Sophienhof 8-10
24941 Flensburg
Germany

The deadline is deemed to be met if you send the goods before the expiry of the fourteen-day deadline.

The immediate costs of returning the goods shall be borne by you. You will be obliged to compensate us for a possible loss of value of the goods only if this loss of value is due to any handling of the goods on your part that is not required for inspecting the quality, properties and functioning of the goods.

-End of instructions in revocation-



General Notices

1) Please prevent damage to and contamination of the goods. Please return the goods in their original packaging with all accessories and all packaging components back to us. If necessary, use a protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage.

2) If possible, do not return the goods to us freight forward.

3) Please note that the above paragraphs 1-2 are not a prerequisite for the effective exercise of the right of revocation.


DOWNLOAD: REVOCATION FORM